KNOWLEDGE BASE

Frequently Asked Questions

​Absolutely! We back every Toothbrush for Life with a 60-day Money Back Guarantee and a 2-year Limited Warranty.

If you are not 100% satisfied, return the product in its original packaging along with the original receipt within 60 days of purchase to receive a full refund of your purchase price.

​Your super-fast inductive wireless charger has a large capacity battery that lasts for up to 4 weeks of regular use.

​Your order shipment status can be tracked by using the tracking number provided in your shipment confirmation email (we’ll send this after your order has been shipped out).

​To ensure the fastest response time, please refer to your order confirmation email and click the “Edit Your Order” button. This is the best way to send any cancel or change requests.

Please note that if you’d like to cancel a replacement brush order, canceling a plan will not automatically cancel a pending order. You will still need to contact us directly at [email protected]

​You can cancel your replacement brush plan at any time with absolutely no charge (so long as it is cancelled ahead of your next refill).

Canceling a plan will not cancel a refill order that has already been generated.

Please note that if you cancel a prepaid plan early, you will not receive any of the prepaid materials. We cannot send the remaining brush heads all at once, as this is an automated subscription.

​Contact us to initiate a return and/or refund as quickly as possible. Please do not send your Toothbrush for Life back without contacting us first.

We want you to be totally satisfied with your purchase and will gladly provide a full product cost refund (less any incurred shipping costs) within 60 days of purchase. Email us to confirm our return address. Return postage is not included.

Replacement brush returns
We provide a full product cost refund for replacement brush orders too (less any incurred shipping) within 60 days of purchase. Please email us to confirm our return address. Return postage is not included.

Still have questions?